Why Choose Us?
Jaritza Caraballo
18:18 12 Jun 23
I recently had the pleasure of visiting Kimps Ace Hardware, and I must say that my experience with their rental team was absolutely outstanding. From start to finish, they provided top-notch service that exceeded my expectations in every way.What truly stood out during my visit were the two teenage employees who assisted me. Despite their young age, their professionalism, politeness, and commitment to customer satisfaction were remarkable. It was refreshing to see such dedication and enthusiasm in their work.Not only were they incredibly polite, but they also had a fantastic sense of humor that made my interaction with them both enjoyable and memorable. They created a relaxed and friendly atmosphere, making me feel comfortable asking any questions or seeking advice on my rental needs. Their lighthearted banter helped ease any potential stress, and it was evident that they genuinely cared about ensuring I had a positive experience.Responsibility is a crucial trait in any employee, and these two teenagers demonstrated it exceptionally well. They were knowledgeable about the rental equipment and took the time to explain its proper usage, safety precautions, and maintenance guidelines. Their attention to detail and commitment to providing accurate information gave me confidence in using the equipment effectively.The remarkable service I received from these two young employees at Kimps Ace Hardware left a lasting impression on me. They demonstrated a level of professionalism, politeness, responsibility, and kindness that far exceeded their years. Their dedication to their work and commitment to exceptional customer service deserve recognition.I highly recommend the rental team at Kimps Ace Hardware to anyone in need of equipment rentals. Whether you're a seasoned professional or a novice, you can trust their expertise and enjoy the fantastic service they provide. These two teenage employees are a shining example of the positive impact that exceptional customer service can have on a business.Kudos to the entire team at Kimps Ace Hardware and heartfelt thanks to these two remarkable employees for making my visit an exceptional one.P.S. I would like to emphasize the importance of ensuring that the team has access to the best tools and equipment needed to prioritize their own safety and well-being.As customers, we rely on the expertise and assistance of the rental team, and it is essential that they have the necessary resources to carry out their duties in a safe manner. Adequate protective gear, ergonomic tools, and proper training are all vital components for maintaining a safe working environment.I encourage the management at Kimps Ace Hardware to continue investing in the well-being of their team members, providing them with the best tools available on the market to minimize the risk of injury and enhance their overall working experience. By prioritizing the safety of their employees, Kimps Ace Hardware can further solidify their reputation as a responsible and caring establishment.Thank you once again to the incredible rental team at Kimps Ace Hardware for their exceptional service, and I hope that they are provided with the necessary tools and resources to ensure their own safety and physical well-being.
Al Klimek
01:34 28 Mar 23
Every time I visit this place, I leave satisfied. Great staff, awesome products! It's my adult candy store!
Bob Hickey
13:33 12 Feb 23
Glad to have this place, and more importantly the staff, locally! Very knowledgeable staff to help with first time run ins with home ownership issues!
Jason Schmidt
18:36 20 Aug 22
I love our local hardware store. The prices here are generally not much more than the big box retailers, but you can almost always find just what you are looking for when you need it. The staff are friendly and knowledgeable and always willing to help you out. Kimps also is our local dealer for a couple of well-known national brands like Festool, Milwaukee, and Ariens.
Brandon Meehan
01:15 22 Jul 22
Buy your Milwaukee tools from here. The guys running that department are great. I wish the store hours matched big box store but I’m not gunna hold it against them.
Rick Van Der Wegen
21:55 20 Jul 22
If you are looking for a large selection of power equipment. Check out Kimps, lots of brands and models to choose from. Prices are competitive with big box stores. They service what they sell no need to ship it out for repairs if needed.
Jodi Howard
17:08 09 Jul 22
I stopped in to look at all of the outdoor decal they had outside. Beautiful spinners and other outdoor decorations. Some were priced extremely high (even with their "sale" prices) but some were reasonable on size. I left with three beautiful pieces, but really wanted one of the big spinners but wasn't about to spend that kind of money on one.
Tyler Zima
17:18 05 Jun 22
Amazing customer service and great rental department! Super impressed with their willingness to help. My go to store for equipment rental!
Joel Landsverk
11:50 03 Jun 22
The mother of all Ace Hardware stores! It’s huge. Nice folks working there, too.
Travis
13:53 19 Apr 22
This place is great! I forgot how much better service a hardware store has over big box stores until i started going to Kimps. Excellent service, very knowledgeable staff, very fast service. I buy all of my paint here for my rentals and remodeling of my own home. Fill selection of Milwaukee tools and an excellent place to get keys cut. They have a little bit of everything and sell quality. I would definitely recommend.
Theresa Miller
17:53 15 Apr 22
Paint department rocks! Mallory went above and beyond! They didn't have enough of a specific paint that I was looking for. She called and located the other gallons I needed at a different store. Then she herself ran to that store and brought it back for us!
Bart man
22:56 04 Apr 22
Just rented a drain auger..worked great and good service..I was very pleased with the service
Matthew V Johnson
20:26 19 Dec 21
Great customer service and the people working there are great and know the products they are selling.
Travis Hartwig
21:30 09 Dec 21
Kimps helped bring an old snowblower back to life after sitting in a condo garage for 10 years! They were very nice to work with and very professional. I recommend them for your small engine needs.
Shannon Klein
23:42 09 Jun 21
They go out of there way to make sure you have what you need great people
Mark Lindstrum
22:23 06 Mar 21
Friendly knowledgeable people who help you in any way they can. If they don't have it at Kimp's Ace hardware you don't need it. It's always a pleasure meeting the friendly people who know what they're doing and go out of their way to meet your needs.
Joshua La Fever
17:02 26 Feb 21
This hardware store is staffed by the most friendly and knowledgeable people who make you feel welcome.
Patrick Dewar
06:40 13 Feb 21
Honest and knowledgeable. You can’t find this type of service at the big box stores. It is always worth the trip to come here if you need information to do the project yourself or can’t find the product anywhere else.
Bonnie Carroll
09:18 23 Jan 21
If you want professional help offered within seconds of entering Kimps front door - you'll love this business. Knowledge from pleasant staff radiates here.They've helped me unplug my duplex toilet, run water into connecting adjustable drainspouts to prevent ice on the sidewalk, the right shovel and salt to use this winter, purchase of a Traeger grill and accessories and I've only lived in the area 4+ months!
Garrett Franklin
22:20 10 Dec 20
Can't find it? go to Kimps. Not really sure what you need? Go to Kimps. They're not as large as a big chain store but they probably have the stuff your looking for. If they don't, they will help you find it and get it ordered. Very knowledgeable and dedicated staff, no need to run around trying to find someone to help you, they'll find you 👍
Matt Bos
13:54 17 Jul 20
Went here for a rental to do some yard work - first time at the store. This place is awesome! Will DEFINITELY be back.
Gary Fairchild
21:05 03 Jul 20
We recently purchased a Stihl chain saw. There was an initial product failure-which can happen-but Craig n the staff offered terrific and timely solutions!! Great after the sale service. GF
Larry Brickner
23:15 19 Jun 20
Always enjoy buying my hardware needs here! Great employees and knowledgeable! From the main store to the rentals
Scott Barfknecht
18:40 13 Jun 20
Love this store. They have all the strange fasteners you need, when you need them. Everyone is friendly and knowledgeable.
Tom Largo
14:50 06 Jun 20
If you need to rent anything this is the place to go imo. Good rates, quality equipment, and helpful friendly people.
trehugr4life
00:34 22 May 20
I've been going to Kimps for 20 years, the best rental service around (thanks Mike!). Great customer service. Knowledgeable employees.
Sandy Meyer
04:46 17 May 20
Customer service is the best. Always willing to help. Can find exactly what we need.Best shopping experience.
Michael Doucette
13:32 02 May 20
This store is great. Always clean. Great selection. The staff is always friendly, helpful, and knowledgeable. The customer service deserves 5 stars by it self.
nick garrity
01:45 20 Feb 20
I would give a higher rating for the customer service alone. The only reason I am leaving this as a 4 star rating is because I often find myself needing specialty items that are either unavailable or in limited supply as I get supplies here for my business. Still, very knowledgable staff and a good variety of high quality products.
Jim Campbell
22:02 14 Feb 20
Service guys in back are very sharp and well versed in their crafts. Brought in a Stihl BR-600 Backpack Blower and they got right to bottom of the fuel cap issues in about 20 seconds flat. Installed a new one and i was on my way in minutes. Very impressed and look forward to coming here again! Nice Store ! Nice People!
Ironman Detectorist
03:15 31 Jan 20
I have been renting equipment for all types of projects since 1994. Extremely helpful staff giving me advice on the best equipment to get the job done. Great to do business with!
Burt Meier
01:54 08 Jan 20
Was looking for a carbide tipped chain for my chain saw. It was the only place that had one on the shelf. All the big Deere and Kubota dealers in the area had nothing.
Dan Deppeler
01:19 19 Dec 19
This place is a great store to have in our community. Always seem to have what I need.
Robb Ekberg
14:20 23 Nov 19
Buy local and support your local economy. Big box chains don't care as much about our community. Great store, great selection and friendly staff make this a hidden gem in GB.
kevin fidler
16:39 26 Oct 19
Very nice and knowledgeable...went in for a chainsaw and they set it up and ran it for me...I’ll be back.
Jeffrey Diederich
11:22 11 Oct 19
It is close and convenient with a good selection of products. It's a bit more expensive than the big chain stores, but the ease of getting what you need. Makes up for the price difference.
Mark Gabriel
23:15 17 Sep 19
In doing a project I was looking for some rental tools to make the job go better and faster. I had heard from several people that Kimps was a good place to rent stuff.I called ahead to make sure they had what I needed and they did. The guy on the phone said he'd hold it for me. When I got there the rental process was smooth and easy. I was shown how to use the equipment and also offered so tips. They were very patient with me explaining the settings, etc. to me as I had zero experience running that type of equipment.I would hands down go there again to rent from the guys back in that department, thanks again!
Mark Adriansen
01:06 30 Aug 19
Excellent knowledgeable staff. Great selection. All around top-notch hardware store.
rob wehrle
15:54 21 Aug 19
Was given great advice, and helped me figure out the perfect stain and sealer for my deck
scott rosenberg
03:09 23 Jul 19
The entire staff was SUPER friendly. The guys back in the dealership area were patient and I didn't feel like a novice/idiot with my questions. Thanks, Kimps!
Diane Yager
20:16 16 Jul 19
Helpful staff with a wide variety of items to choose from to meet your needs.
Winchester M1912
16:40 26 Jun 19
Great selection and quality customer service. If you have a question or need something specific they will get it for you
Jason Barrette
23:41 25 Jun 19
Awesome visit. Went to buy a Stihl weed whacker, they put gas in it, showed us how to use it, gave us a 4 year guarantee and sent us on our way
Ntxhuav Lis
18:38 24 Jun 19
Good selections of equipment, depending what you are looking for. They honor Craftsman hand tool life time warranty, that is nice of them. There is still hope for Craftsman tools yet.
Brandon Jooss
21:26 31 May 19
Great assortment of everything we needed for our vegetable garden. All is priced well.
Alma Lee
03:29 18 Apr 19
This is my all time favorite Hardware Store. You can't walk down an isle and a half without someone looking to assist you. Very informed about their products and quick to offer tips to enhance thier use. When summer come around and we are looking for garden plants This is the first plac e we go their plants are the most hardy we have bought from anywhere. They are reasonable priced only problem is they go quick!
Randy Shannon
23:33 05 Apr 19
Best place to get your BBQ gear! Top brands and all the accessories. Plus, they have All the flavors for Traeger pellets.
Pamela Picard
20:27 04 Apr 19
Great store locally owned. They have just about anything you could need as DYIer. We got part for an older lawn mower that we could not find elsewhere. Very knowlegeable staff who are happy to help!
Cyndi Price
18:45 02 Apr 19
Staff if very helpful, you didn't have to search for an employee like in other stores. They were readily available. I appreciate that.
Don Guzowski
00:01 15 Mar 19
Nobody can match the service and knowledge this place and their employees have. It's second to none. They do an amazing job!!!!
Charmaine St. Amand
23:51 07 Mar 19
We can always count on Kimps for the best service. They always have what we need.
Paula Lewitzke
20:24 01 Mar 19
Best service around. I love supporting local stores. If you haven't been there, go.
RJ Borremans
23:07 16 Feb 19
When it comes to needing hardware, this is the place for me. I have never I believe left without getting what I needed. Their selections are awesome and huge, and the guys back in the hardware department are knowledgeable and helpful. And their parts department has just about anything you'll need to keep your mowers, chainsaws, snowblowers, leaf blowers and weed whackers going strong. If they don't have it, they'll order it in pronto, and you'll be back up and running quick. FYI, the also have a great rental department too, plus an LP gas refill station.
Jim Thames
21:43 30 Jan 19
The usual great service! The store has pretty much anything you would need or want from a hardware store. Well staffed and very friendly.
Susan Bickett
10:28 23 Dec 18
If they don't have it , you don't need it. This store has all of your home improvement and decorating needs all under one roof. They also have a great rental department for equipment. Need some keys made, they do that too.
Jacob Borley
04:05 23 Dec 18
Hands down best place in town!!! Go in the power center and rental department quite often, The employees are very friendly and knowledgeable! Just a great small family owned company!! I will continue to shop there!!
Erin Peterson
16:55 10 Dec 18
What this place does for the kids at Christmas time was so amazing. Santa and Mrs. Clause, Breakfast for not only the kids but the parents as well, porkies, French toast, muffins, juice, coffee. It was so kind of them to put all that on for their customers and community. After breakfast we took the kids over to the gift table where they got to spend their 5$ Kimps cash (couldn't believe the nice selection of toys to pick from) after that we made our way down to the craft table where the kids got to make a handprint snowman on a painted jar. THANK YOU TO EVERYONE INVOLED, You've made us and our friends returning costumes always!! You've went above and beyond and that shows the type of family owning this Store.
Dan Winter
16:06 24 Nov 18
These guys at the grill department were super helpful. I didn’t have my receipt and they were able to look i it up from years ago and process my big green egg warranty Thanks so much, will come back.
Sage Saladino
12:34 31 Oct 18
Knowledgeable staff is always available to help me find what I need! I am a paint section kind of lady and they're extremely helpful. I did have a hard time getting input while buying my lawnmower a few years ago, but since have had a great experience with renting equipment, and getting the correct parts for my home projects.
Doug Franzen
18:34 11 Oct 18
One of the best hardware stores in town. Great selection of tools, wide range of grills and lots of small engine equipment. Everyone has always been very friendly and extremely helpful.
William Molling
19:31 09 Oct 18
Great local hardware store. Helpful knowledgeable staff. They have a very broad variety of products for the do it yourselfer and a full line of power equipment. I have been doing business with them for years and have always been taken care of.
lisa batchelor
21:41 06 Oct 18
OMG they offer the magnolia paint color collection, girl in paint was very knowledgeable about not being able to get the magnolia collection at all the aces hardware also she really helped me with deciding what colors to go with even though I loved the colors I choose the ace here in Illinois did not offer this collection which did not make me happy our old as molasses Ace hardware is poop, but they did match the colors that I wanted
Maddog Trucker
17:21 30 Sep 18
Personable service and welcoming to a first time customer. A++ product knowledge and honest Stihl dealer. Doesn't get much better than this!Thank you!
Bill Egelhoff
00:20 26 Sep 18
This is the BEST HARDWARE STORE I've ever been in; and I use to own one as a member of Mid-States Distribution and an ACE franchisee. From A to Z they have it and their rental dept is well stocked for the needs of contractors and homeowners alike. The real topper is FIRST CLASS KNOWLEDGEABLE CUSTOMER SERVICE. Give them a try. You won't regret it.
Jacob
22:19 22 Sep 18
Great place for big and small hardware, rental, and yard needs. Been here several times, great experiences each time. Easy rental process, great employees that can help with your project. Great place to buy larger equipment as well.
Ann Christopherson
11:11 04 Sep 18
The best local hardware store. The staff are so helpful and very knowledgeable. Buy or rent it when it comes to equipment. Great gardening supply and decor!
Darin Radtke
21:34 17 Aug 18
Awesome place! bigger than i thought it was when driving by. Rented a Dingo mini-skid steer and they helped me load it up. Inexpensive rental prices and just what i needed!
Tim Grace
00:16 17 Aug 18
We love Kimp's!! They have the best staff and all are so helpful and friendly!! We've bought our Green Egg, lawn mower, snow blower, patio furniture and much much more from ACE!! We always go to ACE first!!
Jacob Kinsman
20:42 04 Aug 18
Unbelievable Service, selection and great prices. This place is a neighborhood staple for sure.
Les Wichman
18:17 04 Aug 18
Best crew ever! Everyone is so nice and helpful. They are our first stop when we need help on a home project.
Ilya Dayter
04:40 27 Jul 18
The best shop in town. Staff actually care about the customers. Amazing service! Would highly recommend.
Jack cgreenbay
19:54 23 Jul 18
Love this place. Such helpful knowledgeable staff. Way better than any big chain store. They know what you need. Kimps shopper for life!
Dave Patrick
15:07 29 Jun 18
Great selection of hardware. Knowledgeable and helpful staff. The store is very clean and has an excellent decor.
Jean Vander Heiden
04:50 24 Jun 18
Very helpful and friendly. This place is amazing if you are looking to rent some kind of power equipment! I was in today renting an item and I must say that the young men working in the rental area were extremely polite, something greatly appreciated.
Shirley Doepker
20:33 12 Jun 18
Beautiful garden center and they had a lake weed cutter we looked all over for! Great store . Gal clerk was very helpful too.